Although Austin seems to be graced by many excellent sole-proprietor shoe repair businesses (eww, excuse the pun), Austin Shoe Hospital, with nine area locations, continues to be a readers' favorite. This isn't to imply that convenience is ASH's only quality, however. In particular, James Hawkins at the Bee Caves location runs his shop with the kind of pride and courtesy we tend to think went by the boards a long time ago.
